Meet the Team

Katy Moss

Katy Moss - Managing Director

Katy began managing the business after her late father and founder (Robert Crossland) of Trent passed away in 2011. The importance of maintaining the family business that Bob had worked most of his years in building is what motivates her.

Having a background in business management, finance and customer relationships Katy believes that Service and Quality should be of the highest standard in everything we do and continues to strive for this.

Katy said "My aim is to continue to build upon the firm foundations of this business; to make our company one that people want to buy from because of our values and ethics whilst also delivering best value for our customers".

Stan Franey

Stan Franey - Commercial Manager

Stan has joined us as Commercial Manager, having spent almost 40 years in the Industrial and Refractory Minerals Business, Stan brings a wealth of industry knowledge and commercial experience at a senior level.

Stan said "I am delighted to join the team at Trent. I am a strong believer in the ‘Customer is King’ approach to business. What attracted me to Trent was its commitment on providing great products and exceptional customer service. Something a lot of companies have completely lost sight of. There is a strong focus on innovation and growing the company. Trent conducts all its business in an open and honest way".

Zena Carden

Zena Carden - Technical Director

Zena brings an abundance of technical knowledge in the refractory industry, having worked her way through the ranks in a major refractory company.

She is highly respected amongst her peers and her practical, no nonsense approach to her work is refreshing. She is not afraid to get stuck in and can give effective straight forward solutions without jargon.

Rebecca Kennedy

Rebecca Kennedy - Sales Manager

Rebecca’s role is to manage and engage with all existing and new customers by building strong, honest relationships to improve our business moving forward.

Previously having worked as a Senior Manager in Banking and Finance assisting personal and commercial customers for 26 years and then in the Construction industry, the Refractory and Manufacturing industry is something relatively new for her and she enjoys applying her skills here.

Rebecca said "Having worked with Katy in the past I trust her work and business ethos. I know that she is always fully committed to doing her upmost for both clients and staff".

John Oakley

John Oakley - Research & Development Manager

Our longest serving, a dedicated founder member of the team having started the company with Bob Crossland back in 1989.

John has years of experience behind him in the Steel and Refractory industry. He has intrinsic knowledge of our products, processes and applications and if you have a problem, chances are John has seen it before and can add something to the process.

John said "The history of this company is really important, it’s a long standing family company and it drives our reputation.".

Paul Stancer

Paul Stancer - Technical & Process Specialist

Paul joins the team to assist in a quality and process capacity. He has a long and varied career in the industry so if you have an issue, chances are he will know the cause.

Brian Speight

Brian Speight - Production, Loading & Despatch

Brian has worked for Trent Refractories since he was 15 years old, starting out on a YTS scheme he has learned every aspect of production over the years.

Georgina Nicol

Georgina Nicol - Accounts Administrator

Georgina is the newest recruit to the Trent Refractories office team. Taking over the financial administration for the business, using experience she has gained from working in an accountancy practice at the beginning of her career. She is currently working towards gaining her ACCA qualification and ICB Diploma in Payroll Management.

Georgina said "I’ve had a great start here at Trent. Getting to know the team has been a privilege and becoming more involved in the business has given me a sense of how important it is to prioritise high standards of quality and service”.

Gemma Whillock

Gemma Whillock - Production Administrator

Gemma is our Production Administrator. She has vast experience in administration and is an expert in exporting. She has a passion for organisation and is meticulous in her work. She is responsible for the purchase ordering process.

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